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Once confirmation has been received that your payment has been successful from your chosen payment method provider, then we can process your order and send your email containing your unique code and instructions on how to download the software from the Supplier.
When completing the checkout, please make sure that your email address is accurate so that we can get this to you as quickly as possible.
14-day money back guarantee included if product is not activated
You can purchase from Gear4music with complete confidence and peace of mind. All of our digital products come with a 14-day money-back guarantee as standard.
If you decide you don't want your order, you can return it within 14 days of receiving it. Provided your product hasn't been activated in that time, you can exchange it for a different product, or get a refund.
We will only issue a new product or refund if the supplier confirms that your product has not been activated. At the same time, we will ask them to invalidate it so that it cannot be used in the future.
This does not affect your statutory rights.
For more information, please refer to our Returns and Refunds Information.
If you decide your order isn't suitable for any reason you can return it - just let us know within 30 days of receiving it. Please keep hold of all the original packaging until you're sure you want to keep the order.
Eligibility for Money Back Guarantee
Important: For hygiene and software licensing reasons, some items are only eligible for our Money Back Guarantee if they are returned to us unused and sealed in the original packaging with all software still "unregistered." Details of exclusions are shown within the product descriptions. Products include:
- Monitors and Headphones
- Earplugs and Ear Protection
- Reeds and mouthpieces for woodwind and brass instruments
- Mouth and Lip-Care Products
- CDs, DVDs and Software
We can collect your return for a small fee, or you can send it back to us yourself. The collection fee can be found in the returns information on each product's page on Gear4music.
In the unlikely event that any item in this order is faulty, damaged or incorrect on receipt, notify us within 14 days and we'll arrange a free collection.
When returning an order please ensure products are appropriately packaged and protected, to prevent them from getting damaged.
This table provides an overview of your statutory consumer rights, compared with our standard returns policy and optional extended money back guarantee and warranty.
| UK & Europe | EU Standard | Gear4music Standard | Gear4music Optional |
|---|---|---|---|
| Return Period | 14 days | 30 days | up to 180 days |
| Standard delivery charges refunded? | Yes | Yes | Yes, up to 30 days |
| Upgraded delivery charges refunded? | Standard costs only | Standard costs only | Standard costs only |
| Free collection on cancellation | No | No | Yes, up to 30 days |
| Free collection if defective, delivered damaged or incorrect item | Yes, within 14 days | Yes, within 14 days | Yes, within 30 days |
We are unable to accept returns of any custom made items designed to work together as a unique package and some items are only eligible for money back guarantee if they are returned to us unused and sealed in the original packaging. For full information on our returns policy, please refer to our returns and refunds information guide.
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Key Features
Sonarworks SoundID Headphones Upgrade from Reference 4 Headphones lets you upgrade to the latest version of SoundID Reference to unlock all the newest features. With SoundID Reference, you can shape your ideal sound using a fully customisable parametric EQ, allowing you to create unique target curves and calibrate different frequency ranges independently. This means your mixes will be precisely tuned to your personal preferences, ensuring accuracy and consistency across all listening environments.
Translation Check adds even more confidence to your mixes by simulating how they?ll sound on over 20 different consumer devices, including cars, smartphones, and TVs. These profiles make it easy to ensure your mixes translate perfectly, saving you from needing to test on various hardware setups. MIDI integration allows you to map key controls to your setup, while third-party hardware compatibility means you can export calibration profiles for use with supported studio monitors. With an updated, scalable interface and 532 supported headphone profiles, SoundID Reference offers the tools you need for professional-grade mixing in any environment.
Product Ref: 314906
SoundID Reference brings a fully customisable parametric EQ, allowing you to create and manage personal target curves for different headphone and monitor setups. Control the calibration range by frequency, and save as many presets as you like. This means you can now easily shape the sound exactly how you want it, whether focusing on low, mid, or high frequencies. Customisation makes it simple to adapt SoundID Reference to your unique listening environment, so your mixes always sound just right.
Translation Check offers over 20 built-in profiles that let you simulate various consumer devices, like car stereos, TVs, and laptops. This feature saves you the hassle of running your mix across different systems to see how it sounds—giving you peace of mind that your mix will translate well wherever it’s played. With device-specific simulations at your fingertips, you can catch potential issues early and adjust your mix accordingly.
SoundID Reference supports MIDI mapping for key functions like gain, bypass, and preset switching, enabling seamless control over your setup. This upgrade also includes the ability to export calibration profiles for use with compatible third-party hardware, such as MERGING+ANUBIS and Jones-Scanlon Studio Monitors. By extending your sound calibration to external devices, you’ll experience reliable, low-latency monitoring.
Navigate and personalise SoundID Reference with ease, thanks to the scalable interface and light and dark theme options. You can log in directly within the app for faster updates and authorisations, with no need for hardware keys. The app also streamlines headphone calibration profile searches, so you can quickly find the right setup for your needs. Plus, with 532 headphone profiles now available, you’ll have accurate sound for a wider range of models.
